call center agents! hr's! anyone who works! HELP ME.....

I got a weird problem…..

I work as a call center agent and I am thinking of quitting my job to find another call center. This is actually my first job and I don’t have any idea on how to tell my supervisor about it. The reason that I am quitting is because of the quota requirements plus the job description. I am in an outbound campaign which is a big disadvantage for me since I can’t sell for f*ck. The quota requirement is a bit hard to reach, and on top of that I need to use my recorded voice to communicate with customers. Using my recorded voice is the bad part, I sound like a robot and customers tend to hang-up at the start of my pitch. I did try mixing it up with my live voice and it works anyway but f*ck it. I can’t stand it.

Here are some of my details:
*this is my first job
*I’m on my ojt stage (4 weeks of ojt and im on my third week after that I’ll be on probationary status )
*there is this thing that - if I quit, I must pay the company P30000 plus. I forgot the term and it driving me nuts. I don’t know if it’s true, some of my batchmates tell me that it only applies for probies. Nung inexplain yung mechanics ng hr eh hindi ako nakinig. Nawindang ako sa salapi na makukuha ko.
*I already passed my nbi clearance. How do I get it back? Is it even legal to ask for my nbi clearance since I quit my job in the first place?

Sorry if I sound like I’m complaining, I really am….. I didn’t expect that outbound service is really difficult.
Any good advice for me? I really need it.
Thanks.

And the lesson I learned is “im not applying for an outbound csr. f*ck!”

you can fail the training so that they wont let you go further.

that's a catch 22 you got there. i don't think the 30K balance applies when you fail the training. i'm not sure though. the best thing is to read the terms and agreements

that is also the problem. wala ring binigay na hard copy nun. inexplain lang cia then pirma. it sucks. iniisip ko rin na unapplicable un since ojt status pa lang ako.

sister brad wrote:

that is also the problem. wala ring binigay na hard copy nun. inexplain lang cia then pirma. it sucks. iniisip ko rin na unapplicable un since ojt status pa lang ako.

dude talk to your TM. thats part of there job. or talk to HR na din. hr will not give you any bullshit. they will not help you but they will give you the cold fact and terms of agreement that you signed.

kung cover ka ng bond. well wala ka magagawa kun d tapusin yung contract. gagohin mo na lng stats mo. eventually terminate kana rin nila.

bro, what's the name of the company? is it one global?

Convergys ba to sa alabang? some friends used to work there and all they did was go AWOL. They received a a few phone calls at first but after that the 30k was forgotten. I would be wary of this though. I am sure you can make an arrangement with HR that you want to resign because even the option of breaching your contract (getting terminated for failing stats) still warrant you to pay the bond. Sa batas naman ng Pilipinas, bawal mag bigay ng bond sa employee. Depends on the call center you may be blacklisted among employers. Ask more questions.

i just resigned kahapon. sh*t, nervecracking talaga. specially yung bond. buti na lang hindi ako covered nung bond. what i did is i wrote a letter of resignation and talked to the hr. dapat pala is ipaalam ko muna sa tl. ok na ata ako. sa ngayon balik tambay muna. i did save up some money for my next application. hindi ko na rin kc kinuha yung nbi ko. li-low muna ako, probably by november na ulit ako mag-aaply. ayaw ko rin naman maging call center hopper.

hindi ko na rin saihin kung anu name ng company. its not convergys or one global. totoo ba yung naririnig ko sa one-global? i think i have some teammates na galing dun. ewan ko kung one global yun. ewan.....

i did have a teammate who worked in sykes gilmore. nasa dsl campaign daw sya nun bago lumipat. im planning to apply there pero review review muna at least hindi nakakahiya na wala ako masagot sa interview. hehehe.

thanks sa advice. god, nakahinga rin ako ng maayos..... hehehe.

sister brad wrote:

i did have a teammate who worked in sykes gilmore. nasa dsl campaign daw sya nun bago lumipat. im planning to apply there pero review review muna at least hindi nakakahiya na wala ako masagot sa interview. hehehe.

ayos dyan sa Sykes Gilmore (Kpointe), magiging kasamahan mo na ang mga poging members dito tulad ni chuck, angelfuck, at syemre si hellsfire, a.k.a Noise Barrage!

"how far will you let me take you?"

Real People. NO Solution.

naks! may opening pa ba dun?

zepol wrote:

sister brad wrote:

i did have a teammate who worked in sykes gilmore. nasa dsl campaign daw sya nun bago lumipat. im planning to apply there pero review review muna at least hindi nakakahiya na wala ako masagot sa interview. hehehe.

ayos dyan sa Sykes Gilmore (Kpointe), magiging kasamahan mo na ang mga poging members dito tulad ni chuck, angelfuck, at syemre si hellsfire, a.k.a Noise Barrage!

"how far will you let me take you?"

Real People. NO Solution.

NYAHAHA...ok daw sa DELL pre..hahaha.

from what i know with my friends who resigned from Infonxx Sta.Rosa and now APAC alabang, both places got these so-called "Bonds" but the reps who resigned were never asked to pay up that bond. and there's plenty of them who did that. so i dont think it's too much that big of a deal, though..

ganaduran nga eh...

honga, wala pa ko kilala hinabol ng bond ng kahit sinong call center.

"Bond, James Bond" yan ang hahabol sayo. mga bayarang goons ng mga outsourced call centers
tangina korny amputah!
shattap nako, buset

tanggap na ako sa ibang ccenter. ok na sana kaso, tatamaan pa ata yung date ng conquest for death. sana makaatend ako..... kainis!!!

sa mga gusto mag work dito alabang hit me up. refer ko kayo .

I once a Call Center Agent too, and we encounter the same problem! kaya ng awol ako, hehehehe! olrayt! hindi ko nakuha yung huling sweldo ko ng kinsenas, mahigit limang libo pa! kc ayaw ng ibigay sa akin, wala nmn ako magawa dahil badtrip na badtrip cla sa akin! dahil hindi nga daw ako ngpaalam ng pormal! so what db? pake ko... paalam k nlng ng pormal! para nmn kung anu man yung gusto mo baka maari mo pang makuha! olrayt!

GRAVE!

late na reply ko! hahahaha!

Beef Supreme wrote:

sa mga gusto mag work dito alabang hit me up. refer ko kayo .

ano job description dre?

pede ba janitor sa call center?mahalaga lang naman marunong ka mag ingles db? yun kasi gusto ko,panuorin lang yung mga ginagawa nila habang nagwawalis ako

obama won the election. i heard rumors that some accounts will be pulled out. mawawalan ata ako ng trabaho..... waaaaahhhh!

sh*t! pag nakikita ko yung auto in kinikilabutan na ako. Nosebleed!!!

sister brad wrote:

sh*t! pag nakikita ko yung auto in kinikilabutan na ako. Nosebleed!!!

sister brad, Auto-In... NOW!!!

auto-in na naman ..... parang hindi ko man lang naramdaman yung day-off ko... hay, reklamo....

zepol wrote:

sister brad wrote:

sh*t! pag nakikita ko yung auto in kinikilabutan na ako. Nosebleed!!!

sister brad, Auto-In... NOW!!!

mga alipin ng avaya!!!

zepol wrote:

sister brad wrote:

sh*t! pag nakikita ko yung auto in kinikilabutan na ako. Nosebleed!!!

sister brad, Auto-In... NOW!!!

pitik pitik para umilalim haha.

HADUKEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

sister brad wrote:

I got a weird problem…..

I work as a call center agent and I am thinking of quitting my job to find another call center. This is actually my first job and I don’t have any idea on how to tell my supervisor about it. The reason that I am quitting is because of the quota requirements plus the job description. I am in an outbound campaign which is a big disadvantage for me since I can’t sell for f*ck. The quota requirement is a bit hard to reach, and on top of that I need to use my recorded voice to communicate with customers. Using my recorded voice is the bad part, I sound like a robot and customers tend to hang-up at the start of my pitch. I did try mixing it up with my live voice and it works anyway but f*ck it. I can’t stand it.

Here are some of my details:
*this is my first job
*I’m on my ojt stage (4 weeks of ojt and im on my third week after that I’ll be on probationary status )
*there is this thing that - if I quit, I must pay the company P30000 plus. I forgot the term and it driving me nuts. I don’t know if it’s true, some of my batchmates tell me that it only applies for probies. Nung inexplain yung mechanics ng hr eh hindi ako nakinig. Nawindang ako sa salapi na makukuha ko.
*I already passed my nbi clearance. How do I get it back? Is it even legal to ask for my nbi clearance since I quit my job in the first place?

Sorry if I sound like I’m complaining, I really am….. I didn’t expect that outbound service is really difficult.
Any good advice for me? I really need it.
Thanks.

And the lesson I learned is “im not applying for an outbound csr. f*ck!”

that's just bull shit. you won't owe them 30k if you quit your job. just fail everything or just give them a resignation letter then stop coming to work after a week. there's nothing to it. you're not their slave.

madali lang ang solusyon dyan mga brad! pag alam nyong di na qualified for QA ung AHT nyo! just press the almighty "RELEASE" button! hahahaha! it worked for me!

sa mga nag hahanap ng TARBAHO>>
spot: northgate alabang
bayad: 14 -20 K++ basic pay depende sa experience at kapal ng bulbol
call center experience is an advantage not a requirement
average english proficiency lang pasok na.
PM nyo

Beef Supreme wrote:

sa mga nag hahanap ng TARBAHO>>
spot: northgate alabang
bayad: 14 -20 K++ basic pay depende sa experience at kapal ng bulbol
call center experience is an advantage not a requirement
average english proficiency lang pasok na.
PM nyo

chong, sa convergys ka ba?

sister brad wrote:

*there is this thing that - if I quit, I must pay the company P30000 plus. I forgot the term and it driving me nuts. I don’t know if it’s true, some of my batchmates tell me that it only applies for probies. Nung inexplain yung mechanics ng hr eh hindi ako nakinig. Nawindang ako sa salapi na makukuha ko.

LOL d totoo yan. panakot lang ng mga mga company yan para nde umalis agad agents nila. yung iba nga 100K pa yung bond e lols

problem lang sigro dyan e pagumalis ka na sa company nila tapos me mga makukuha ka pang backpay, etc. baka ibawas yun hehe

ian wrote:

Beef Supreme wrote:

sa mga nag hahanap ng TARBAHO>>
spot: northgate alabang
bayad: 14 -20 K++ basic pay depende sa experience at kapal ng bulbol
call center experience is an advantage not a requirement
average english proficiency lang pasok na.
PM nyo

chong, sa convergys ka ba?

sa katabi ng conjerbaks . genfuck aketch

ako: than you for calling ........... This is ......... speaking , how can I help you?

Americansky: What the f*&^ . I cant place your accent!! Where are you located at? I wanna speak to your manager!!!

ako (ninenerbyos): SIR, IM SORRY I DONT KNOW MYSELF IM IN LOST COMMAND...WAHAHAHAHA

AMERICANSKY: I have a complaint, I dont wanna talk with a representative from India or Timbuktu or wherever you are..... I WANNA SPEAK TO SOMEONE HIGHER!!

AKO: OKAY SIR, PLEASE STAY ON THE LINE WHILE I TRANSFER YOU TO GOD....WHAHAHAHA

ibahin mo lang boses mo tapos sagutin mo pa din titino yang hayup na yan

apply apply nanaman. peste... mamaya sa sykes. zepol!!! nyehehehe. sana makalusot.lolz

sister brad wrote:

apply apply nanaman. peste... mamaya sa sykes. zepol!!! nyehehehe. sana makalusot.lolz

tinawagan ka na ba o walk-in ka lang? kung sa Gilmore ka, patulong ka kay Dane, Arjelou and/or Chuck
pero pag sa OSMA ka, lemme know! hehe

"where will you let me take you"

Quote :

*I already passed my nbi clearance. How do I get it back? Is it even legal to ask for my nbi clearance since I quit my job in the first place?

It really depends on the call center. Some will be obliged to give you back all your requirements if you decide to resign or quit and some will refuse, maintaining that the requirements you passed are now "they're" property.

la dude, hinde ako nakalusot eh. badtrip. 3 months pa bago makapagre-apply...

meron pa din bang part-time na call center hirings ngayon? yung tipong mga 2-3 months lang tapos pwede na bumatsi hehe, ang alam ko lang kasi eh yung sa convergys kaso 6 months pa bago ka pwede umalis. within 2 weeks matatapos na kasi yung summer class ko eh, gusto ko sana rumaket kahit papano. thank you sa makakasagot

nag-apply ako sa telus. yung kasabay ko sa interview part time ang inaaplyan nya.

sister brad wrote:

nag-apply ako sa telus. yung kasabay ko sa interview part time ang inaaplyan nya.

oh? sige try ko i-check ang telus. thanks man!

very short notice:
may IMMEDIATE OPENING sa account namen.
kung sino dyan ang medyo "techy" at familiar sa networking at internet connectivity, bring 2 copies of your resume and go to the 48th floor ng One San Miguel Avenue building (San Miguel ave. corner Shaw blvd.) bukas ng 6 pm and look for Chester.

zepol wrote:

very short notice:
may IMMEDIATE OPENING sa account namen.
kung sino dyan ang medyo "techy" at familiar sa networking at internet connectivity, bring 2 copies of your resume and go to the 48th floor ng One San Miguel Avenue building (San Miguel ave. corner Shaw blvd.) bukas ng 6 pm and look for Chester.

Papa Z! nu account nyo? verizon or timewarner?

-SpeakerPushAir- wrote:

zepol wrote:

very short notice:
may IMMEDIATE OPENING sa account namen.
kung sino dyan ang medyo "techy" at familiar sa networking at internet connectivity, bring 2 copies of your resume and go to the 48th floor ng One San Miguel Avenue building (San Miguel ave. corner Shaw blvd.) bukas ng 6 pm and look for Chester.

Papa Z! nu account nyo? verizon or timewarner?

AT&T. tawag kayo sa landline 6882971 to inquire about the opening. kelangan ata nila ng 6 na tao. recruitment will go on hanggang ma-fill na yung vacancies. medyo dalian ang proseso kasi kelangan daw agad. so kahit basic knowledge lang sa networking at internet coupled with 'command' in both oral and written english and yer in!
i normally wouldn't advise peeps to enter this fucked-up industry - "dead end job" daw kasi sabi ng iba. pero kung may kelangan lang sa inyo ng hanap-buhay sa ngayon, its worth a shot

hahaha.. ayus toh ah. work ethics/ slavery.

zepol wrote:

-SpeakerPushAir- wrote:

zepol wrote:

very short notice:
may IMMEDIATE OPENING sa account namen.
kung sino dyan ang medyo "techy" at familiar sa networking at internet connectivity, bring 2 copies of your resume and go to the 48th floor ng One San Miguel Avenue building (San Miguel ave. corner Shaw blvd.) bukas ng 6 pm and look for Chester.

Papa Z! nu account nyo? verizon or timewarner?

AT&T. tawag kayo sa landline 6882971 to inquire about the opening. kelangan ata nila ng 6 na tao. recruitment will go on hanggang ma-fill na yung vacancies. medyo dalian ang proseso kasi kelangan daw agad. so kahit basic knowledge lang sa networking at internet coupled with 'command' in both oral and written english and yer in!
i normally wouldn't advise peeps to enter this fucked-up industry - "dead end job" daw kasi sabi ng iba. pero kung may kelangan lang sa inyo ng hanap-buhay sa ngayon, its worth a shot

Tahnks Papa Z!

sa ngayon nag-eenjoy pa q d2 sa XBOX! tatapusin q muna ung RESIDENT EVIL 5 & GEARS OF WAR II tsaka pag nakag nakaw na ko ng console dito sa office tsaka ako sisibat d2! eka nga nila eh A W O L! bwahahahahahaha!

300 reasons to die happy...

what's your profession???????? AWOOL AWOOOLLL AWOL!!! hahahaha

improtante lng masaya k at gusto mo ginagawa mo, then you'll realize, kahit di k na sumweldo its all worth it nmn para sa everyday activity becuuuuuzzzz,,, self achieving is a bliss!!!!!

"no one holds your future, the choices are made not by their fucking system,
they made us like fucking robots, they made us keep our mouth shut,
they hold us tight both hands, we now must have our choices to stop us being hopeless and voice out our comments and live life out from bullshits" -- BATTERIES NOT INCLUDED -AxMxS

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